Ursula Gilmore
Business Consulting & Support Services

Support Services

Is your business established and looking to streamline administrative operations?

A small business slowed by administrative requirements?

A start-up needing administrative implementation?

Owning and developing a company should be a rewarding experience yet the administrative burden grows alongside your business to the point you are left with little time to concentrate on the things that really matter.

Many businesses and independent owners need the benefits of an assistant but, in today’s economy, cannot afford the costs of hiring, training, and maintaining full-time or temporary staff.

Outsourcing your needs to a support services provider to perform these tasks allows you to maximize your business building activities, and minimize the overhead of office management or operations.

My experiences in business management, combined with key specialist skills, I can lessen the strain of those tasks that hold you back and add genuine value to your business whether you would like occasional administrative help or a long-term assistant to help you grow your business, I can provide the support solutions you need.

Services Offered

  • Plan and implement office systems, layout and equipment procurement
  • Design and implement office policies and procedures
  • Establish standards and procedures
  • Develop and implement a Business Continuity Program
  • Document your business processes
  • Assist you in developing business plans
  • Design filing systems or ensure filing systems are up to date
  • Define security procedures for record retention, transfer and disposal
  • Create online accounts on online services
  • Update organizational memberships
  • Implement facility maintenance services
  • Develop an efficient distribution and receiving system with standards for packing, labeling, documentation, and insurance requirements.
  • Assist with the creation of a business identity
  • Coordinate development of a marketing plan for your products and services that targets your ideal customer.
  • Create an Employee Manual
  • Recruit and select office staff
  • Assign clerical functions
  • Orient and train employees
  • Evaluate staff performance
  • Ensure personnel files are up to date and secure
  • Full-charge bookkeeping
  • Send out invoices and follow up on payment
  • Manage your cash-flow and ensure your creditors and suppliers are paid
  • Payroll
  • Process requests for Quotation or Proposal on your behalf
  • Financial reporting and budget forecasts
  • Set up your business on QuickBooks accounting software
  • Train you in QuickBooks so that you get the most out of the software*
  • Perform other related administration tasks that you require

*I can maintain your accounts remotely by logging-in to your systems using GoToMyPC.

Every client I work with is unique, therefore, I work on your terms to deliver the results that you want, and you retain as much control over any process as you want to.

I place a lot of importance on the privacy and confidentiality of data provided by my clients. I maintain confidentiality at all stages of the project, from collecting details to the completion of the project. Any information collected by me would be used only for official purposes while working on your project.

My fee structure is designed to accommodate small businesses. After meeting with you, I will establish a set weekly fee, based on the anticipated volume work to be performed.

You will be kept regularly informed with how things are going or we can have quarterly reviews to ensure that your business is always getting the best value as your business grows and/or our involvement changes.

I am committed to operating on a “no surprises” basis and am confident that my concept will add value for you and your business!

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